You should explain how that "invstigation" is connected to my account. So, is your customer support reduced to this kind of answers?

Just tell me if you would need some extra data for the police, I do not have enything to hide. Hope Crex24 can say the same!

Please, users be careful

Please users, take care with CREX24, it might be a scam.
They have blocked my account based on a Los Angeles (USA) police letter which looks fake, addressed to other person, dated 1 month before I transferred coins to this exchange and no stamp at all.
Customer Support limites to tell me that the account was blocked due to an investigation in Los Angeles attaching a shitty picture of this fake letter. I have never been in USA.
They do not response anymore.

Be very careful they can steal your money, whitout much explanation.