What is a DT?

I made deposit into cloudbet in the amount of .7 btc.  As soon as I sent the deposit I was locked out of my account.

I emailed their support and was told I need to send documentation such as my ID, etc.

I argued that I was supposed to be able to play anonymously so why should I have to send my identification? At this point I just asked for a refund and they are refusing unless I provide this proof of ID. Considering the BTC account is anonymous and the cloudbet account is anonymous, what could they possibly need to compare my ID to? There is nothing to match it too.

I am simply asking to refund my btc the same way they received it. I provided all of the blockchain proof to match the deposit. They are refusing.

This is clearly a scam to take peoples money!

If anyone has any advice I would appreciate it.