You didn't answer the questions asked by other members if you stored your seed or private keys somewhere on your phone or on an online service that could have been accessed from your phone? If that is the case it was very easy for the technician who worked on your phone to just copy that information and steal your bitcoins.
Do you know the name of the Samsung employee who tried to fix your phone? Maybe going back to the service centre and confronting him or talking to a manager could help. It is a long shot but who knows.
Do you know the name of the Samsung employee who tried to fix your phone? Maybe going back to the service centre and confronting him or talking to a manager could help. It is a long shot but who knows.
I didn't store Jaxx seed or private keys anywhere in my phone...i printed it out and store it in my drawer
But i didn't set any passphrase on my Jaxx too..only set up the 4 digit Pin on my mobile Jaxx wallet...but i think that 4 digit Pin must be quite easy to hack......?? =/