I received the same exact email in response to my first email questioning shipping dates. I'm very concerned now that I know 1st batch didn't ship yet either. And Bitcoin prices are up, I doubt they are in any hurry to ship now. Has anyone else ordered from Hash coins besides us two?
I'm not looking to talk bad about your company. I'm sure your company is real and is going to ship unit. Also the owner of the company seems like a really nice guy, he even answers his cell phone and is pleasant. but I do feel like your sales guy was quick to respond when I was trying to purchase but now that I want shipping information it's taking days and he's picking only certain questions to answer. So then I have to email again, wait 2 days for him to answer. My order number is 33XX. Before I ordered this miner I asked when will it ship and here is an exact quote from sales:
Dear N,
Thank you for contacting HashCoins.
Our #1 batch is sold out already. For the time being we are selling #2 batch with delivery end of Feb / beginning of March. If you place an order now, then it will be shipped in a month.
Best regards, I K ================== HashCoins LLC
I removed all names. So before I placed the order and I got this reassurance that the miner would ship by early March. I was now told late march which I'm worried probably means late March early April.
I have ordered an Apollo miner back in January but I have still not heard anything. In fact I emailed hashcoins on February 28th to asked if they shipped yet. Instead of an email apologizing for not keeping customers informed on shipping dates. But instead I was told my order will not ship until late March. The company has a guarantee on there website to ship by February 28 or you can get a refund. When I reminded them of this they stopped responding to me. It's sad they emailed me very quickly (within 1 hours) when I was trying to order this miner but now that I want answers no one wants to talk to me. I will update this post when I have more information.