Do you have your backup sheet with you? If yes, try this: How do I recover my wallet using the backup PDF?
Also, take a look at their ann thread (check recent pages), really terrible support making their users wait that long.: BTC.com Bitcoin & Bitcoin Cash WALLET | Mobile & Web | Secure & trusted.
Also, take a look at their ann thread (check recent pages), really terrible support making their users wait that long.: BTC.com Bitcoin & Bitcoin Cash WALLET | Mobile & Web | Secure & trusted.
Oh yes, the first bot response asked for that, which I provided. Since then nothing has happened and I have repeated at least 8 more attempts with no response. I am not new and have used the wallet with no problems before. My funds are in the wallet and fluctuates with the price of Bitcoins. I have been all over their web site and it doesn't work properly.
Thanks