Thanks Royce...but the support already closed my ticket and said that under 5000k they can t help me....

I mean to say my personal wallet generated by the exchange
 

Hi guys ,thanks for having me !

The thing is this,i purchased some BTC from an atm machine and accidentally  sent them to my personal  BCH wallet instead of a BTC wallet on bittrex

,I opened a support ticket stayed with them for 2 days online and after providing all the infos they asked me (receipt/wallet address/TXID etc. ) they said there is nothing they can do.

Is there any chance I can recover my funds and transfer them to a a generated BTC wallet?

Thanks  !