Or maybe he is using altcoin electrum with no BIP39 option.
How many phrase or words in your seeds? Can you count them for us to know if your seed is generated from Bitcoin electrum or not?
How many phrase or words in your seeds? Can you count them for us to know if your seed is generated from Bitcoin electrum or not?
Thanks God! And thanks a lot to you!)))
You know, firstly we chose that we want to recover a Wallet with 2factor authentication. And in this way no options were avaliable and the seed didn’t work.
And now we chose just a standard Wallet and our seed goes right!
Thanks, everything is ok!!! Have a nice evening, guys!!!