So habe jetzt eine Antwort vom Support erhalten.
Anscheinend haben ja mehrere das Problem und haben sich sicherlich dort beschwert oder nach Hilfe gesucht, aber auf jeden Fall seit heute Nachmittag ging es, und ich könnte updaten.
Hello,
Thank you for reaching Ledger Support. My name is Hao and I will be gladly assisting you from now.
We are sincerely sorry for the late reply due to the high volume of tickets received on our side.
Do you have the latest Ledger Live desktop V1.11.0?
https://github.com/LedgerHQ/ledger-live-desktop/releases/tag/v1.11.0Please send us a video to reproduce the error on the Ledger Live desktop and export the logs by CTRL + E right after the reproduction with the information below provided.
Dates of the issue
Operating system
screenshot of the motherboard information of your PC.
https://www.computerhope.com/issues/ch000504.htmPrevious firmware version
MCU Version
Ledger Live Version
Try another USB port
Try another cable
Try another Operating System
Update the USB driver especially for Windows 7
Could you please check in the device manager and send us the screenshot of the property of the USB port you connect the Ledger Nano S to your PC?
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