 Show Posts
|
|
Pages: [1]
|
This is very strange to me because this exchange that you mentioned hold a very high esteem in my heart. I respect them so much as I respect Binance so I would still not want to believe that it is a deliberate action. Everything you have done here is right and I don’t see what you need to do again, because you have already contacted the customer support about this situation, and the only thing I would advise is that you keep pressurizing them and also check if they have Instagram account that you can use for further contact.
In as much as we want to help, we might not be able to do so now until probably we are able to actually verify that what you have said is nothing but the truth, so if you can just get us a little proof, then I will be willing to be among people that will retweet it for you.
What kind of screenshots do u need from me to believe me? Can you sign a message from the address you sent the 100 BTC from? If you can then sign a message and say something like this is the address funds were sent to bittrex. 7 months ago. Then Go and screenshot your deposit address. From bittrex. If you can do both of these I would be happy to help spread awareness to get your funds returned but we need some kind of proof. Post a transaction I.D. of your deposit. Sign a message from the address sent then screenshot the deposit address on bittrex! Edit you should have no issues doing any of these if it was in fact your wallet that sent these funds. If you post it I will try a few places to help get the issue resolved. If it did in fact happen that is messed up on their part. I like bittrex, With Binance shutting down access to US citizens it is the only exchange I use. But I never deposit over .01 to .02. But I have also never had over .5 BTC let alone 100 BTC... I don’t send 100 btc on bittrex. I have mining farms and al coins go from pool to bittrex account, about 30-40 btc. And i trade them to 100+ btc for 1 year. |
|
|
|
they said that the ticket number that I gave them has a statue resolved. to this I replied to them that you wouldn’t say that it was really strange? all tickets are resolved, and withdrawal is still closed? created a new ticket and gave them a number. I look forward to hearing from them. I can give a link to the tweeter, if necessary!
This seems better because the old support tickets was resolved now you got the new issue with withdrawing so be patient until you get a response from them. What's the update on your latest ticket? If I was a support, I would also find it strange that a customer is still having an issue after all previous tickets have been marked "resolved". Could this be another one of their technical issues? They answered me and ask me to give them a screenshot of problem and now i wait again their answer(6 days) as I understand you can't withdraw bitcoin, so why don't you exchange your bitcoin for other altcoins and withdraw those altcoins. for example: exchange 5 bitcoin for ETH and then withdraw the ETH (repeat the same process the next day) and with that you will be able to withdraw all your money I can”t withdraw any coin:( |
|
|
|
they said that the ticket number that I gave them has a statue resolved. to this I replied to them that you wouldn’t say that it was really strange? all tickets are resolved, and withdrawal is still closed? created a new ticket and gave them a number. I look forward to hearing from them. I can give a link to the tweeter, if necessary!
This seems better because the old support tickets was resolved now you got the new issue with withdrawing so be patient until you get a response from them. What's the update on your latest ticket? If I was a support, I would also find it strange that a customer is still having an issue after all previous tickets have been marked "resolved". Could this be another one of their technical issues? They answered me and ask me to give them a screenshot of problem and now i wait again their answer(6 days) |
|
|
|
This is very strange to me because this exchange that you mentioned hold a very high esteem in my heart. I respect them so much as I respect Binance so I would still not want to believe that it is a deliberate action. Everything you have done here is right and I don’t see what you need to do again, because you have already contacted the customer support about this situation, and the only thing I would advise is that you keep pressurizing them and also check if they have Instagram account that you can use for further contact.
In as much as we want to help, we might not be able to do so now until probably we are able to actually verify that what you have said is nothing but the truth, so if you can just get us a little proof, then I will be willing to be among people that will retweet it for you.
What kind of screenshots do u need from me to believe me? |
|
|
|
Didn't they already say your account is safe and you only need kyc?
then why can't your funds be withdrawn? I'm still not very clear about your story,
if indeed you need publication,
I suggest you find a famous YouTuber who knows about cryptocurrency and do an interview with you or they tell it directly on YouTube,
I think YouTube is the best media you should try.
the fact of the matter is that they wrote to me that I passed kyc, confirmed everything and they have no questions for my account. the account itself has the status of “enabled” and “verified”, but the withdrawal of funds is not available and they do not say anything at all. I just reached it on Twitter, they started to answer something. I’ll try youtube, thanks! |
|
|
|
This is very strange to me because this exchange that you mentioned hold a very high esteem in my heart. I respect them so much as I respect Binance so I would still not want to believe that it is a deliberate action. Everything you have done here is right and I don’t see what you need to do again, because you have already contacted the customer support about this situation, and the only thing I would advise is that you keep pressurizing them and also check if they have Instagram account that you can use for further contact.
In as much as we want to help, we might not be able to do so now until probably we are able to actually verify that what you have said is nothing but the truth, so if you can just get us a little proof, then I will be willing to be among people that will retweet it for you.
Guys, what proof is needed? please tell me! |
|
|
|
They told me, that my account is on unblock stage. From may, 24 till today!
Probably there are some reason why they blocked you like literally. Wherein maybe they caught you cheating or you are using vpn because that is the common problem in some exchange even before especially if crypto were banned in your country .. And its ben long time? Well if i were you just don't give up and always try to reach the support if you realy have money on it. Look for some site also such telegram twitter and etc .so that they can see your message immediately. no, there was no fraud. I didn’t break any rules, the exchange itself informed me in the correspondence in the ticket. Yes, and I myself know that no fraud or violation of exchange rules was even close on my part. every satoshi I brought to my account is confirmed by documents and photographs of farms, accounts Seems like selective scamming on you so you should make this issue more attention then they might give back your accounts.Already people suggested their public platforms and also you can create scam accusation against them with the necessary proofs to get their attention. I use the platforms that I advised here. So far, only the exchange reacted on Twitter yesterday, but so far without any particular results. the charge of extruding regulators, you mean? What is their reply on twitter,Did say anything in particular about your issue? they said that the ticket number that I gave them has a statue resolved. to this I replied to them that you wouldn’t say that it was really strange? all tickets are resolved, and withdrawal is still closed? created a new ticket and gave them a number. I look forward to hearing from them. I can give a link to the tweeter, if necessary! |
|
|
|
They told me, that my account is on unblock stage. From may, 24 till today!
Probably there are some reason why they blocked you like literally. Wherein maybe they caught you cheating or you are using vpn because that is the common problem in some exchange even before especially if crypto were banned in your country .. And its ben long time? Well if i were you just don't give up and always try to reach the support if you realy have money on it. Look for some site also such telegram twitter and etc .so that they can see your message immediately. no, there was no fraud. I didn’t break any rules, the exchange itself informed me in the correspondence in the ticket. Yes, and I myself know that no fraud or violation of exchange rules was even close on my part. every satoshi I brought to my account is confirmed by documents and photographs of farms, accounts Seems like selective scamming on you so you should make this issue more attention then they might give back your accounts.Already people suggested their public platforms and also you can create scam accusation against them with the necessary proofs to get their attention. I use the platforms that I advised here. So far, only the exchange reacted on Twitter yesterday, but so far without any particular results. the charge of extruding regulators, you mean? |
|
|
|
This is very sad if what you said is true since you have not provide any evidence of what has happened. Like someone said “you will have more support if you can give screenshots of the transactions” bittrex is a reputable exchange that has been with us for long and it is one of the trusted exchanges and that is why people keep using it.
What kind of screenshots u need to believe me? |
|
|
|
They told me, that my account is on unblock stage. From may, 24 till today!
Probably there are some reason why they blocked you like literally. Wherein maybe they caught you cheating or you are using vpn because that is the common problem in some exchange even before especially if crypto were banned in your country .. And its ben long time? Well if i were you just don't give up and always try to reach the support if you realy have money on it. Look for some site also such telegram twitter and etc .so that they can see your message immediately. no, there was no fraud. I didn’t break any rules, the exchange itself informed me in the correspondence in the ticket. Yes, and I myself know that no fraud or violation of exchange rules was even close on my part. every satoshi I brought to my account is confirmed by documents and photographs of farms, accounts |
|
|
|
Man, this is a difficult one. Have you contacted them on this forum? https://bitcointalk.org/index.php?topic=463202.0The creator of the announcement thread is no longer very active unfortunately. You could also try them on reddit. I believe they have a page theret. That's also the best way to get assisted by knowledge members of the community incase the page handlers don't respond to you. Check them on Telegram also. Here i don’t try On reddit i tried - nothing. Telegram - will check Thanks |
|
|
|
Thanks a lot! Just tried everything |
|
|
|
~snip~
We have the same problem, withdrawals and trading was prohibited all of a sudden in my account but all I did was to verify my identity and after a few hours, my account is up and running again with no problem encountered in withdrawals and trading. Unfortunately, even if you post a message there, they will not answer back as the account used to create that thread is not as active as they we're before. Much better if you can send them a message in Twitter Bittrex https[Suspicious link removed]xchange Rami https://twitter.com/ramikawachRichie https://twitter.com/richielaThank you for your advice! But I identify my account about 5 times. And they don’t ask me. The just wrote that the don’t have any questions to my account in 05/24/2019 Post in Twitter and make it public, tag as many as you can and retweet so you can get the attention. They are active in Twitter, the response time there is short compared to here which is zero. Once you tagged someone in Twitter they will act on it swiftly as they don't wan't the name of Bittrex to be tarnished with such accusation. Thank you for advice very much! Twitter like this? https://twitter.com/6t4zjk0xsqwi131/status/1168807551254900736?s=21 |
|
|
|
~snip~
We have the same problem, withdrawals and trading was prohibited all of a sudden in my account but all I did was to verify my identity and after a few hours, my account is up and running again with no problem encountered in withdrawals and trading. Unfortunately, even if you post a message there, they will not answer back as the account used to create that thread is not as active as they we're before. Much better if you can send them a message in Twitter Bittrex https[Suspicious link removed]xchange Rami https://twitter.com/ramikawachRichie https://twitter.com/richielaThank you for your advice! But I identify my account about 5 times. And they don’t ask me. The just wrote that the don’t have any questions to my account in 05/24/2019 |
|
|
|
I did not create a ticket for closed withdrawal. I chatted in live chat with them. here is their answer 08/15/2019. since then they are silent even in live chat. Now I’ll create a new ticket and take a screenshot that they will answer me.  answer in Russian (translator built-in apparently). here is the text: “our exchange does not hold funds of our customers intentionally. with your account technical problems that are fixed by our services, this is the main building now. I will now appear here more often to promptly answer your questions. “You can leave questions for me here, they will not be left unanswered.” |
|
|
|
When they enabled your account means you got your access back then why you cannot withdraw the balance from it,what response you got for withdrawal disabled in your account which will be really helpful for the others to find where is the problem.
Better move this this thread to service discussion or exchanges section.
They told me, that my account is on unblock stage. From may, 24 till today! |
|
|
|
Hello. I want to tell you how bittrex blocked my account in early February 2019.
A long process of re-verification has begun. I went through all the departments of the exchange (verification, financial, security and others), everywhere he confirmed everything, including the origin of the funds. 05/16/2019 I received a letter from the exchange that all my documents were accepted by them and that I did not need to send them anything else, just send them a selfie again and they will unblock my account. On 05/24/2019 they repeated again that everything was fine with the documents and that they were unblocking my account, the account changed its status from disabled to enable and turned on trading, but the withdrawal remained closed. Then hell began. Life support informed me about 10 times that the account is on unlock, that everything is in the process and other lies.
I want to get a public outcry, this is the only chance I have left. I ask everyone who cares to help with retweets / reposts / tips and, if possible, help with publications on news portals, as I wrote to some, but they did not even answer me (coindesk, for example). Sorry for english, it is google translator.
What about showing some proof of what you say? Like screenshots? There is a war between exchanges to get more customers, you could be a competitor. What screenshots u want? Tell me, i’ll give u. Ticket screenshot? |
|
|
|
|
Hello. I want to tell you how bittrex blocked my account in early February 2019.
A long process of re-verification has begun. I went through all the departments of the exchange (verification, financial, security and others), everywhere he confirmed everything, including the origin of the funds. 05/16/2019 I received a letter from the exchange that all my documents were accepted by them and that I did not need to send them anything else, just send them a selfie again and they will unblock my account. On 05/24/2019 they repeated again that everything was fine with the documents and that they were unblocking my account, the account changed its status from disabled to enable and turned on trading, but the withdrawal remained closed. Then hell began. Life support informed me about 10 times that the account is on unlock, that everything is in the process and other lies.
I want to get a public outcry, this is the only chance I have left. I ask everyone who cares to help with retweets / reposts / tips and, if possible, help with publications on news portals, as I wrote to some, but they did not even answer me (coindesk, for example). Sorry for english, it is google translator.
|
|
|
|
|
