I am having a issue with Bitstamp for over 1 week. I have made a withdrawal(2nd of march of 5985$) to international bank account option, all ok confirmed by e-mail, got that my operation is in pending, OK! I havent checked any status about the transfer cos I was sure that friday(7th) they will hit my account, normaly they would have hited on thursday but I always like to keep one day more to be sure.

Ok, my bank said that no transfers came thru, I went on the website and I see that my balance is 5985$, immediatly I tought that my order got canceled or something. I go at the withdrawal history and I see my trasanction on the 2nd is still in process. Ok, so I try to make another withdrawal because of my balance showing up as 5985$, but when I hit the withdrawal to my account, I get the message : My balance is 0.24$. What the hell is going on? Can somebody explain please!

I do not have any open orders and support takes 4 days to answer question! Is there any phone number to talk with somekind of support of them?

I am having a issue with Bitstamp for over 1 week. I have made a withdrawal(2nd of march of 5985$) to international bank account option, all ok confirmed by e-mail, got that my operation is in pending, OK! I havent checked any status about the transfer cos I was sure that friday(7th) they will hit my account, normaly they would have hited on thursday but I always like to keep one day more to be sure.

Ok, my bank said that no transfers came thru, I went on the website and I see that my balance is 5985$, immediatly I tought that my order got canceled or something. I go at the withdrawal history and I see my trasanction on the 2nd is still in process. Ok, so I try to make another withdrawal because of my balance showing up as 5985$, but when I hit the withdrawal to my account, I get the message : My balance is 0.24$. What the hell is going on? Can somebody explain please!