I sent 1000 NEC tokens from my wallet to Bitfinex yesterday to the deposit address they supplied for this Token 0x4FD8f41d01C80ef2619c369C0Da758f5932B39c2 with no other options. Thats where the tokens are but they never showed up on Bitfinex.
Hash:
https://etherscan.io/tx/0xab31bf91275f10156028931ed7a44afe6c1c7110a0e387819e43781bb7f2428cSo I emailed them and they answer I got was "Thank you for contacting us.
Unfortunately, you sent NEC to an incorrect contract address. You sent it to 0x7a54e8829e41a8854576109c523c92575a0a5551, however, the correct contract address is 0xcc80c051057b774cd75067dc48f8987c4eb97a5e.
https://etherscan.io/tx/0xab31bf91275f10156028931ed7a44afe6c1c7110a0e387819e43781bb7f2428cAs per our recovery policies, for any incorrect deposits, given that token recovery is a highly complex, manual procedure and we cannot always guarantee a successful outcome, therefore, we only consider recoveries for deposit amounts exceeding $2,500 equivalent at the time of the transaction. Unfortunately, in your case, the deposit amount is far lower than the threshold, so I am afraid we will not proceed with the recovery.
For details, please see our token recovery policy
https://support.bitfinex.com/hc/en-us/articles/360006262533-Deposit-of-wrong-tokens-or-wrong-addressesBitfinex informs and urges all customers to exercise extreme care and caution when depositing tokens. It is the customer’s responsibility to ensure that the transfer of assets to a Bitfinex account is done correctly
Kind regards
Alejandro
Bitfinex.com
support@bitfinex.com"
I used the deposit address they supplied as I said, so I am wondering my is it my fault or theirs. Thanks