Hi guys, Im not sure where to post this so this seems the most up to date message on Wink, so will port here, please move elsewhere if its more relevant.
The issue I have is, I made a bet at the start of the football seasion in Europe and the bet will finish at the end of the season(May or June 2023). Wink have decided to close the betting but they are not bankrupt or anything, they have just decided to stop and all open bets cancelled. This is obviously very wrong as a bet should be honoured until it finishes. I understand if you went into bankruptcy and the courts take over but to just say "ah nah I've had enough of those pesky bets, just cancel them all" and expect it to be ok shows they have no clue about betting and also shows they dont care about their customers as trying to explain to their support that the bet should be honoured falls on deaf ears and they just point to their announcemnt like its some kind of law that abolishes them of any wrong doing!
Their support has been very annoying to work with and when I posted a message in the main chat which I've pasted below, I got banned for inciting. Not sure what can be inciiting when its just the truth and they think its ok to ban your chat for this and delete your posts. I would be very worried if I had a lot of wink after my experience with them, so take this as a warning or not
Heres my message which is apperently too much to post in their main telegram chat:
Hello, just so everyone is aware. I placed a bet with wink and it’s due to run to the end of the football season in Europe.
They have now not honoured this bet and are wiping their hands of their prior commitments.
A bet is something you should honour and you can’t just say “hey I don’t think I’ll take anymore bets” and shut up shop. That’s now how things work in the real world.
It’s only a small bet (60$ stake) but it shows what type of people are behind Wink if they think this is how you treat your customers.
Be very careful if you have any large amounts of money with these guys as there’s no honour there.