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Bitstamp Holding my Wire Transfer because they need source of Crypto I've wired $16000 on the 26th of September, and bitstamp is not crediting my account till this day because they need proof that i am the owner of bitcoin i had sent to them as well. The proof of bitcoin is hard to provide because i bought it through a friend and just gave him cash. We didn't work with receipts and he doesn't own an OTC business or so.
I provided an official purchase agreement where he (my friend , the seller) and I both signed and sent it to Bitstamp, but still no answer.
I am very worried and stressed because that was all my money and now I am just being left in the dark, regardless of calling them every single day to ask. Their answer remains: wait until we reply..
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Bitstamp Holding my Wire Transfer because they need source of Crypto I've wired $16000 on the 26th of September, and bitstamp is not crediting my account till this day because they need proof that i am the owner of bitcoin i had sent to them as well. The proof of bitcoin is hard to provide because i bought it through a friend and just gave him cash. We didn't work with receipts and he doesn't own an OTC business or so.
I provided an official purchase agreement where he (my friend , the seller) and I both signed and sent it to Bitstamp, but still no answer.
I am very worried and stressed because that was all my money and now I am just being left in the dark, regardless of calling them every single day to ask. Their answer remains: wait until we reply..
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