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1  Economy / Service Discussion / Re: kraken.com suspended withdraw? on: March 09, 2014, 09:54:59 AM
Sad for your lost, I assume you didn't set a double password anthentification or a two step authentification right? if you don't have at least a two step authentification I doubt they can do much

Thanks man, I have already accepted the fact that my money is gone. All I can do now is draw lessons out of it and be happy it was not that much that was stolen.

You are absolutely right, I should have set up two step authentication for account login, withdrawal and trading.

However, I am still expecting something from Kraken other than nothing. I still have no reply from them. I am talking absolutely nothing, just the automatically generated email to my support ticket. Given that my account was broken into, I would like to know if they where able to access my personal information, like my driver licence which I once uploaded to achieve Tier 3 Captain verification status.

_If_ the answer to my question "How where they able to break in" is "It's the account owners fault", I would still like to have some kind of report about the possible damage done. I would think that filling a ticket under "Account Security" would prompt them to send me _some_ kind of reply, even if its just a message that unfortunately my money is gone but my questions and uncertainty is being looked into.
2  Economy / Service Discussion / Re: kraken.com suspended withdraw? on: March 08, 2014, 09:03:40 AM
Today I wish Kraken would still have disabled the ability to withdraw. I had someone break into my Kraken account yesterday, transfer all digital currencies to either Litecoin or Bitcoin and withdraw everything. No response from Kraken Support yet. 20 hours now. I notified them about 2 hours after it had happened.
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