First one needs to understand that this is not-a-direct-selling kind of thing and there is no bonus calculation or bonus payment involve.
This is a blockchain-pay-it-forward program where one will contribute directly to the recipient without third party involvement. You do not need to wait for a certain period or fulfill certain criteria nor you need to press a request button to get a contribution. It is an absolute peer-to-peer payment.
Once the contributor has sent the coin then you will get the coin immediately. So if you did not receive the contribution as you are supposed to get then you need to check with the contributor whether the contributor has keyed-in the correct wallet address.
We have foreseen this issue and that is the main reason why we always remind members to double-triple check the details before they send the contribution.