I'm such a stupid looser human.
Got baited into using them by myetherwallet. They practically promote changelly as a "trusted partner".

Shame on me for not doing my homework...again

Just to let the community know about my experiences:

Last week I used the implemented "swap" function within myetherwallet to get some ETH with BTC.
They partnered up with changelly for that, so I thought it's trustworthy and made the transfer.

Due to a bug in changellys system (didn't update to the new hash after a "replace by fee" for a quicker BTC transfer, it took me a week to reach them (they didn't response to my emails).

Yesterday I found the chat function on their homepage and seemed to get all matters sorted out.
I was wrong.
22 hours later I AGAIN emailed them to ask what's the holdup.
Their answer: "It takes 20 working days"
Sorry, but WTF?
It's their mistake, and still they have the NERVE to keep my USD 1500 for another additional month?

Using changelly certainly was a one time mistake for me.
I'm letting you know, because I whish somebody would've told me before...

Just to let the community know about my experiences:

Last week I used the implemented "swap" function within myetherwallet to get some ETH with BTC.
They partnered up with changelly for that, so I thought it's trustworthy and made the transfer.

Due to a bug in changellys system (didn't update to the new hash after a "replace by fee" for a quicker BTC transfer, it took me a week to reach them (they didn't response to my emails).

Yesterday I found the chat function on their homepage and seemed to get all matters sorted out.
I was wrong.
22 hours later I AGAIN emailed them to ask what's the holdup.
Their answer: "It takes 20 working days"
Sorry, but WTF?
It's their mistake, and still they have the NERVE to keep my USD 1500 for another additional month?

Using changelly certainly was a one time mistake for me.
I'm letting you know, because I whish somebody would've told me before....

Seems like I found a bug in their system:
the hash of the BTC transaction wasen't updated after I "replaced by higher fee" to speed up transfer.

Reached them now via their hompage chat...

They don't seem to have gotten my emails.

Made me worried for a few days...

Hi there

A few days ago I used the swap function within myetherwallet to buy some ETH with BTC.
MEW (my ether wallet) seem to have "partnered" with changelly and implemented their service into the wallet.
It was the first time I used changelly as swapper and got burned right away.
Although I provided a BTC adress, neccessary for return in case of a failed transaction, I never got any ETH and I never got my BTC back.

So far, so bad, but when I asked MEW for help, they just gave me an email adress of changelly.
That was 4 and a half days ago.

Does changelly have a bad reputation? Is this a legit firm? Was I an idiot to trust them because they where implementd and "partners" of MEW?

Anybody else lost their funds to changelly?

Hi

I like the new look and even more informative page design.

But what do the three different numbers in the row "optimal fee" mean?

Cheers

Vielen Dank onleines, für den Eintrag bei Coinpages.

Öffnungszeiten sind von 10 bis 20 Uhr, Sonntags geschlossen. Ich glaube, alle Läden im Hanseviertel haben die selben Zeiten, mit leichten Abweichungen der Cafe's.

Du hast Recht, evtl. wird es den Store länger geben, vielleicht in einer anderen Form?!. Das Ganze ist noch nicht end-endgültig. Aber wenn es klarer ist wie's weitergeht melde ich mich sicher noch mal mit einem Update.

Der Store ist absolut selbständig und wird von anderen Leuten betrieben als der Online-Shop.
Soviel ich beobachten konnte, wurde für speziellere Produkte (grosse Poster und/oder ausverkaufte Kleidergrössen) aber gerne auf den Online-Shop verwiesen.

Von daher, nein, falls der Online-Shop mal Bitcoin akzeptieren sollte, würde ich das auch nur aus diesem Forum hier erfahren.

Ich drück den Ladies auf alle Fälle die Daumen. Ist echt 'n netter Laden, man merkt, dass die Mädels Spass daran haben.

Hi...

Ja, vielen Dank, exakt, das ist der Store.

Hoffe echt, das läuft rund. Sitze gleich schon wieder im Flieger nach hause und kann nicht gross supporten.

Hello Hodlers and friends.

Ab heute kann man sein Astra-Merchandise im Astra Pop-Up Store in der Hamburger Hanseviertel Einkaufspassage auch direkt mit seinen Satoshis vor Ort bezahlen.
Habt aber bitte evtl. noch ein wenig Liebe für die Ladies im Shop, für die ist das Bezahlen per Bitcoin noch Neuland und vielleicht stehen sie für die ersten Sales noch ein wenig wackelig auf den Beinen 

Tip: Hier gibt´s sogar Astra Craft Beer Biere zu kaufen die´s sonst quasi nur direkt in der Brauerei an der Theke gibt.....