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I got the TERN token withdrawal but they steal stole money from me. I'm moving to report this to FBI once again.

Hello Everyone,

I was using Ternio since last months with small amounts. Until recently, I start to deposit large sums and they took about $249 from my very first large deposit with them. When I complaint this with them, they start to edit the values displayed in their front-end side and made mirror adjustments to prove that their argument is right and I'm wrong.

Their argument was that, "When you deposit cryptocurrency to your account, it is automatically converted into TERN. From there, you can either withdraw it as TERN directly, or make purchases with the card that will draw from your balance. Your account balance will change dynamically according to the market value of TERN, the underlying cryptocurrency asset for your BlockCard account. "

I told them fine and that the deposit was equals to X Tern amount at the time of deposit and X Tern amount is missing based on calculations, but they did not listen, continue to argue with me, and edited the values that was displayed in the front end. I got angry and filled report with FBI crime center right away.

Now like a fool, Due to some problems - I used them on yesterday and forgetting what they did on last time

So, I sent 0.28 BTC to Ternio and I had $113.56 on the existing balance with them, and they credited 0.28 BTC shortly and my balance with them become $2,117.46 after it credited.

Now I tried to pay for the product I want to purchase using their virtual card and the payment got declined.

Then I went straightly and requested withdrawal of the TERN Tokens left on account. Their FAQ says withdrawal will have to go through a security check which complete within an hour. I waited an hour, and still saw that withdrawal was pending, then I went to sleep shortly, and woke up on today, and noticed the withdrawal still pending.

I wrote a support ticket to their support and it went unanswered, and then I found out that the TERN token amount value does not match with the balance I had with them.

Site display 211,746.59 TERN as the withdrawal amount, but when you calculate the USD value of the TERN amount which is equals to $1589.79 (211,746.59 TERN x $0.007508) so as you see here I lost 'bout $527.67 ($2,117.46 - $1589.79**)**




Now as you see they clearly stole $527.67 and their previous argument will be not valid in this case as the price of TERN has been increased by 13.15% per coinmarketcap data since yesterday.

I'm in process filling police report with my local police station and also thinking to report this incident to their back-end processor CASHPASS.

Is there are anything else I could do to recover my money?

It's not much money, but still this feel not right to me. It's unfair and unethical.

Posted this here as they blocked me on their telegram.

Thanks,
Daniel.