I posted that screenshot to showcase that in fact the BTC address was owned by Stake and the BCH sent there was immediately recoverable by Stake. They chose not to recover it for me.

You are correct in saying that the screen clearly states BTC, but what happened was:
1. i pulled up the BCH deposit screen.
2. Stake's page has refreshed and default deposit method is BTC so thats what it switched to
3. I used the Coinbase app to scan the bar code and of course the BCH address showed for me. There was no error messages. I clicked send.

only after a few minutes did i realize this mistake (caused by Stake's software) and notified them IMMEDIATELY.

NOTHING was done.

If there was any kind of support from Stake when this happened, I would not have to make this post. If there systems were fully operational and didn't have random refreshes, this would not have happened either.

This is a very frustrating situation and shouldn't have never gotten to this point.

Stunna, are you Eddie, or his partner? I do appreciate your help. I wish this type of support was given right away and this could've been solved immediately. This is not a small amount by any means.

And regarding the issue, it was Stake's page that refreshed during the deposit, and there is no indication that the QR code was not a Stake bitcoin cash address, because it was. Unfortunately it was a segwit address. This could have happened to anyone. And with such a big issue, Stake did not try to help at all to fix this- until now for the first time, only when I am posting my experience about this in a public forum.

I really hope something can be done.

On December 29, I sent 50 BCH to Stake.com casino. I have made BCH transfers before to the same account, but during this time there was lag and my screen must have refreshed... I ended up sending the 50 BCH to the BTC address instead. When I scanned the Stake's BTC deposit address QR code on Coinbase, the transfer went through right away with no errors.

Here is the transaction: https://www.blockchain.com/bch/address/pz78rquc94jus5ka2akzd3qz4etxhkzcdq3xwkujvf (i tested few more payments to double check the QR code/correct address)

Within a few minutes I realized what had happened and messaged their support and Eddie the owner of the site immediately notifying them of the situation. Below are screenshots:

https://i.ibb.co/7Kx0h5w/Screenshot-2019-12-29-21-08-31.png
https://i.ibb.co/XswwXGw/Screenshot-2019-12-29-11-51-08.png
https://i.ibb.co/1G0MrSg/Screenshot-2019-12-29-22-22-24.png
https://i.ibb.co/bJFT2B3/Screenshot-2019-12-29-11-45-37.png

Here are conversations with Eddie, the owner (8 screenshots): https://www.dropbox.com/sh/mvj3vfgjc1td6o1/AABevH9FPgeQS614Th5sGOXoa?dl=0

You can see there was 0 urgency to help with this issue and they did not care. Support was awful and Eddie didn't help either. Stake is supposed to be one of the most trusted crypto casinos but they do not support their own customers. This is not good for the crypto community as Stake is supposed to be one of the top crypto casinos.

Now I have 50 BCH stolen, Stake has banned my account and the owner Eddie has just says "You will be okay". I do not know what to do at this point except share this news with this forum. I hope something can come from this. Thank you all for your time, I know it is a lot to look at, but it is also A LOT of money.