That's not very helpful. I thought I did the instructions. I'm a first timer. I don't know what to do.
It’s because you didn’t say which pool you use.
Check this pool and stick with them. Their instruction is easy to follow:
https://www.litecoinpool.org/help
As for that 1% donation fee, it’s not mandatory but it’s a nice gesture to assist with future development of device we paid for. You can easily disable it, if you don’t like.
I got it figured out. Thanks,
I'm donating 10%. appreciate your help