After having a successful 18 year career in oil and gas I started to become aware of the current state of our planet and decided to quit my job in March 2018. I had been learning about crypto currency since November 2017 and went on to invest most of my life savings into crypto in the beginning of 2018 and helped some close family and friends invest into crypto also, I thought I had been operating our crypto very safely up until March 11, 2020 when the unthinkable nightmare happened to me.

While I was starting the NRG coin migration process I got stuck so I opened up a support ticket on the NRG Discord server and began to communicate with one of the support staff, during the beginning of my chat with the support staff I received a message on discord from a scammer (Bashful/Ziggy) posing to be Ryan Lucchese (the President of Energi). He began by asking if everything was well with my masternodes. I told him I was working with one of their support guys and he said he could see that from the support ticket. He then went on to coax more information out of me and told me that he had talked with their private team and wanted to schedule a remote support session to help me because I was a large holder.

I then went on to make the biggest mistake in my short crypto history and allowed him access via Team Viewer to help me. We worked through many processes and at one point I had to enter my gen 2 wallet password to initiate the migration process. It had been a very long day and I was getting very tired so when I thought the process was finished I went to bed. During the 4 hours I slept the TeamViewer conversation window was still open and the scammer was able to locate and steal all the files off of a protected USB drive that was still connected to the computer, the files on the USB included two years of crypto information like private keys and passwords for me, my family and some of my friends.

When I woke up I had a message on my mobile discord from EBI saying they thought I had been targeted by a scammer imposing as Ryan Lucchese. I dropped the phone and felt a huge wave of anxiety surge through me. I went to the computer and opened up Team Viewer and realized the scammer was still downloading my files. I closed out Team Viewer immediately and worked with EBI and was able to get them wallet address information for the stolen NRG by which they quickly traced the coins.

The next few weeks were extremely depressing for me and it felt as though my whole life was imploding in on me. I had recently gone through a break up with my partner and she had moved home and taken my son with her and now I had lost all my life savings. I truly thought life could not get any worse.

During the following few days after the theft I was able to put together a full list of exactly what was stolen from each address and which addresses they were sent to. I was able to save some coins by acting fast and moving the coins before the scammer had the chance.

A week or so later I was informed by the EBI that Energi had implemented some new governance features with the release of the Gen 3 ecosystem. Energi was able to do what to my knowledge no other crypto currency can do and freeze the NRG gen 3 wallets of the scammer.

Over the next month the scammer tried to contact me through various methods such as email and Linkedin. I immediately contacted EBI and shared all the information with them. The scammer was trying to persuade me to have EBI unlock the wallets and he would give me back 40% of the NRG he stole. I told him no thanks I will take my chances with the Energi EBI team. I was reassured by the EBI team that they were doing everything they could to retrieve my coins.

It was a month later when the EBI team contacted me and told me that another one of the new governance features had been voted on by the masternodes which was implemented and that the stolen NRG had been successfully drained from The scammers wallets and put into a recovery address. EBI reassured me that this was a very significant step in the process of recovering my funds. I immediately felt a huge sigh of relief and the massive weight of stress lifted from my shoulders. Over the next week I provided all the legal and KYC documentation which was required for the EBI to return the stolen funds back to me.

After one more month of being patient the stolen funds were issued back to me and I was able to set up all the necessary wallets and get the masternodes and staking back online.

The technology that Energi has created and the strong Energi Defense (EBI) concept and team that has been incorporated into Energi is something huge that is missing in the space. The ability to return life savings and residual income back to me, the user, is nothing short of a miracle and my close family, friends and I are forever grateful to Energi and their amazing team. We stand by this project knowing it will progress very well with their pioneering technology that has combined in my opinion all the best aspects of many crypto currencies and additional features that are totally missing but very much needed in the crypto space.

Thank you very much for your help.