these bastards scammed me big time
I initiated a Tx with Bestrate to trade 1 BTC for ~120 XMR.
Bestrate trade it through Changelly.
But Changelly refuse to pay it. For KYC reason.
Then Changelly Refuse my KYC request For Ridiculous reason.
No reply!No refund!
they are not totally scam, but selective scamming.
but I suggest not using them, and find some alternatives such coinbase and shapeshift.