I tried to with withdraw my BTC from mercatox worth 0.075BTC and 0.079BTC since I have two different accounts. I never received this amount in my wallet. My transaction date is June 11, 2020 and until now (June 25), they did not send me my BTC. In my transaction history, it says processing and not paid. But I think i'm waiting for nothing since there is no hash. I hope they rectify this issue because I really need these money.