Another problem with HitBTC. Unfortunately I chose this exchange over Huobi after both of these were recommended to me for the specific coin I want to trade.
Situation looks hopeless, all documents I send are being rejected in very short time with the same generic auto responses. No responses on reddit, Facebook or anywhere. They reject a scan of a passport for not being readable.
What is the way to enforce pressure to get money back? Hunt their twitter and social media?