Yes, I find it weird too however I do not know much about the cryptocurrency as yet but I worked in IT and this would be something you certainly would check for in particular if you have the public using / buying / storing this.

Thank you Sunsilk

I contacted Ledger support and they said they can not help me. However, I am going to try the forum you just mentioned.

Hello, I am very new to crypto currencies and I just recently (Aug 2020) bought THETA tokens which I put into the THETA wallet and from there moved into Ledger.

They did not show up on Ledger so I started to investigate and found out that Ledger only support THETA ERC20 tokens not the THETA mainnet tokens. The tokens seem to be on the Ledger Nano however I can not send them anywhere else now.

I was looking for a Theta support but can not find it, so I am puzzled and am hoping for your tips on how to proceed.

I wrote a more extensive document about what I did do so far, so here it is: https://drive.google.com/file/d/1nigY0Sx9EoPWOSN3EEkrsqP5COQ90JcH/view?usp=sharing