This roobet is just a big joke and group of unprofessional people.
Just look at this when i asked them if they can contact person who is reponsable for email to look at my email and live agents respond was that he cannot do that.

After some time live agent said that he will note to them to look into.
Verry unprofessional!

Roobet is just feeding people gambling problems.
Yes i have gambling problems and they allowed me to have more than 30 accounts with them over last months.
When i lose i close the account and ask them to exlude me from their site including ip address.
But they allowed me to make more than 30 accounts.
When i contacted them they just close my account and thats all.
I have most session recorded and im currently thinking about law suit them, becuase i manage to self exlude them from all online casinos, but only roobet is not allowing me.

Here is just example video where i manage to make new account under the same ip even if they said that my ip is blocked on their site and that i wont be able to play again.
https://vimeo.com/477395036

I asked them to return me money for account that have been made after exluding my ip from system, but still no response from them.

I spent more than 10k$  at them and i was asking for refund for last 3-4 accounts (800-1200$) which will cost them much less than total ammount since from 1 account got blocked.

Thats just my experience with them