Okay, this is a little embarrassing, but basically I have 1.5 bitcoin on a ledger s that I put on there in early 2018. I have since moved abroad and had issues logging onto the regular marketplaces/coinbases, so I just stuck my ledger in my safe and didn't touch it for 2.5 years. I finally decided I should plug it in and check on it, and see now there is a Ledger Live option. I followed all the instructions, I updated the software of my Ledger, and I added accounts, but it will not show that I have any bitcoin! I'm honestly panicking a little bit, trying to stay calm, but I'm really freaking out inside.

Here is what I have done already:

I reset the Ledger using the 12 word option (do I need to do the 24 word option?)

I deleted the apps and then reinstalled them

I deleted accounts off of Ledger Live and reinstalled them

I cleared the cache on Ledger Live (the program crashed so I will try it again later)

I am 100% sure my bitcoin were on the Ledger device, so there is no question about that.

Am I missing some step to get my coin to connect/register on Ledger Live?

Please help, I'm a bit clueless about all of this (thus why I haven't touched them for 2.5 years) and so I need the most basic instructions to troubleshoot! I just want to make sure my bitcoin are secure on my device. Thank you!