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1  Bitcoin / Bitcoin Technical Support / Re: I reset my ledger live app and now I can not restore my bitcoin legacy wallet on: November 13, 2020, 02:51:04 PM
It does not allow me to add a legacy wallet back on ledger live anymore.

Why? Do you encounter any error message?


[...] but it the mobile app wont allow me to move the coins.


Why? Do you encounter any error message?



I also tried restoring my seed in electrum but it balance just shows 0 when I set up a legacy wallet and restore the seed.

How exactly did you do that?

At some point you made a mistake. Tell us the exact steps you did, and we'll point it out.





Your whole post is missing crucial information.
We can't really help you if you don't give us any information.

Please read the pinned thread [READ BEFORE POSTING] Tech Support Help Request Format and include all necessary information.

Ok so I reset my ledger nano s, restored my seed and my XLM shows there but my BTC that was in a legacy address does not show as ledger does not support legacy anymore and wont allow me to add a legacy bitcoin address. My mobile app still shows the wallet as I did not reset that but does not allow me to move the coins. Also the coins still show on the blockchain. So I downloaded Electrum and tried to recover the seed through there and used my recovery phase to set up a bip39 legacy wallet which just shows 0. I chose standard wallet > i already have a seed (checked the bip39 box) > enter seed > choose legacy (p2pkh) m/44'/0'/0' > created a password > then it just shows 0 balence
2  Bitcoin / Bitcoin Technical Support / I reset my ledger live app and now I can not restore my bitcoin legacy wallet on: November 13, 2020, 02:01:03 PM
Hey guys,

I have had some bitcoin on a ledger from 2018, it was on a legacy address. I recently reset my ledger live app and it removed the legacy wallet. It does not allow me to add a legacy wallet back on ledger live anymore. I can still see the coins on blockchain.info and in my ledger live mobile app but it the mobile app wont allow me to move the coins. I also tried restoring my seed in electrum but it balance just shows 0 when I set up a legacy wallet and restore the seed.

Can anyone help me out with what I can do?

Thanks in advance 
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