Show Posts
We are the TripleA team. We have been assisting via email and thought it best to share here as well given the generous help you all gave NectarM.
@NectarM,
Quote
We did a BTC test payment to make sure it's working ok. The payment did come through to the xpub that we use to receive payments, but not into the electrum wallet. The plugin support say that they do not receive the BTC on our behalf that it goes into the wallet.
We imported the master public key you provided, into Electrum. The colleague that did so did not mention having to change the gap limit.
The address which received the funds showed up right away (with the funds
.(screenshots shared via email, not sharing here to respect your privacy)
So both the electrum wallet (v4.0.3) and the blockchain explorer see you funds arriving on that address which belongs to your public key.
It could be that some of the options you choose when setting up the Electrum wallet changed the derivation path used to calculate the addresses.
We could share the screenshots of each step, let us know via email reply.
Quote
Because Triple A don't allow segwit we used a legacy address to receive (electrum). It began xpub...
Please note that TripleA does support segwit wallets too. Public keys starting with xpub, ypub and zpub (and also tpub) are all supported. Not sure what gave you the impression that this was not supported.
@BitMaxz
Quote
Anyway, it seems it's not a legit payment gateway for Bitcoin
Hey now ;-) It pays to be careful in the bitcoin space. We understand. But may I suggest reading our support section to see that we are an honest and sincere company working hard to earn the trust of our merchants.
We are headquartered in Singapore, regulated and are pending a license. We are 100% legit. We have 800+ happy merchants for our WooCommerce plugin. Is it so hard to believe that we would get positive reviews?
(It's an open question, feel free to open a new topic or reach out at support@triple-a.io ;-)
Regards,
TripleA Team
