Long story short, I deposited cryptocurrencies worth about 3.5 litecoins on 1xbit a couple days ago. Since then I won a couple of all in bets on e-sport (CS:GO) matches finishing the day with roughly 8.5 LTC in profit. When I waked up today I was logged out of mobile app and website. When I tried to log back in I was given an error of "Incorrect username / password combinantion". I reached out to live support and was told to e-mail "security@1x-bit.com" with my issue. So I did that and got a reply like that:
Good Day. We want to inform you, that our company decided to stop any collaboration with you (closing your account). The decision was made after a careful investigation of the situation by our security service. The decision is based on a violation of the Terms and Conditions.
So I made some more research and found out that 1xbit scammed people before like that. I wasn't aware of that. It's kind of my fault that I trusted them blindly and didn't research them enough, I take that.
It seems like I will never get the money I won back, they stole it. They are really bad people, stealing from others with no guilt. At least I managed to withdraw my initial deposit before they scammed me. It sucks because I felt so happy about my winnings and thought about many things I would buy on Black Friday. I feel helpless and hopeless, yet I kind of know nobody here is able to help me.