Thanks Arena, you basically confirmed what I suspected...

I am in the process of switching everything to a hardware wallet, so hopefully I can get it released...It has been so long, at the time they were recommended.

Do you have any recommendations for where to get help with 3rd party wallet issues, such as when Bitcoinwallet.com holds your bitcoin hostage and refuses to approve the KYC (Know Your Customer) verification process after providing accurate information and high resolution images of ID? I would like to file a complaint if they do not approve me this fourth time. I am really starting to think they are just holding my bitcoin hostage because they know I am trying to transfer it out of their possession.