Hi Mike. I've been trying to get a hold of you since Monday about a set of 10 gridseed and boards that you sent out. You shipped very quickly, thank you. However, you promised during the purchase that you would walk me through setting them up. BTW, I paid an extra BTC more than most people you are selling these to.
I cannot find any information about how to use the board or the psu you sent. Since you won't answer my emails or voicemail, I plugged the board into my network, did a ip scan to find out what IP it was using and then used NMap to see what ports it was listening on, but nothing showed up. Please answer me. I have had 10 units sitting on my desk since Monday doing nothing.
If anyone else in the forums knows how to set up the boards that Zoom Hash is sending us, I would appreciate the help. It looks like an older Raspberry PI unit with an SDcard already plugged in there. It also came with a second board with 13 usb inputs, obviously for the gridseeds to plug into. However, I do not want to guess about splicing the psu to power the gridseeds and I have no idea how to access the main card. I manually tried telnet, http, and https in addition to the port scan and there was no response to anything. I would really like to get this going. This is a test order before I place more.
Order #1412
Thanks!
Michael
Hi Michael,
We just hired a dedicated tech support staff. He will be contacting you shortly to get you up and running. Thanks!
Hello,
Thanks for the assistance! I did receive a call from Michael from Zoom Hash Friday evening and he took care of everything. A++ on service. My Gridseeds have been running perfectly ever since off of the included gridseed controller. Sorry it took me so long to update the post. I highly recommend Zoom Hash!