I got scammed by FortuneJack (Nexus Group Enterprises NV)

Hello, my username @ FortuneJack: Alankkk.
Recently, I did deposit 5.5$ into my wallet. I've won 110$ from 5.5$ - little WOW.
Okay, so I went to the Withdrawal tab to withdraw my money.
It was held for 24 hours due to security issues, OK.
The next day, I got an email that told me my account is now banned, and I can't withdraw my funds. Even my deposit is now gone.
They keep ignoring me now like they can't do anything with this. I did not have any other accounts associated, and they remain in the position of: "we can't do anything" - that's a pure scam.
When I ask them, which accounts are associated - they even tell me, they can't let me know. (What the heck?)
You can't share this information because of GDPR? So how could you assign that, these accounts are pretty mine?
During this story, the deadline is I do not get any reply from now, I got Live-Chat banned.
No Email Replies. No Contact. Account Banned. Money Gone. No winnings, no deposit. Like It never happened, but in the reality, everything was lost already. It's terrible, and pathetic how they could accept your losses, but hate when you win.
I never could understand why they do things like this. I'm not alone. They should have their license already lost, and I'm about to file a complaint against them, including the compensation reward for lost time, and the situation that happened.
This is, how CASINOs scam PEOPLEs. -  Everything is okay, till you won't lose.

Stay aware of Nexus Group Enterprises NV (known as FortuneJack); fortunejack.com
Please take a look at the screenshots in the attachments.