What do you suggest
What would you do if you were in my place?

83 DAYS NO REFUND
I've been waiting for 83 days with my money refunded. Absolutely nobody should invest money on this site. As if these were not enough, they told me that they would send my money within 1 week, but now 5 weeks have passed.
By what right have you been holding my money for 83 days?
You have already paid some of my money.
For what reason do you keep my bitcoins?
By holding the bitcoin of so many people, you actually manipulate the market.
What is the maximum waiting time?
Why don't you respond to tickets?
Do not automatically text me. Give me some empathy. Take responsibility and write a realistic answer.
Ticket no: 1776017

Reply from Blockchain
2 days ago

Thank you for getting in touch! Due to the global pandemic and the time of year, it can take us longer than usual to handle refunds. We appreciate your patience in the matter, and we will aim to have your refund with you ASAP.

- Tom
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My last review on trustpilot.com.
They have not responded to the tickets since December 22nd.

Today, it's been 71 days since my withdrawal request.Still waiting.

Thank you for your answers. I put my bitcoins in the interest section on the blockchain. I would receive monthly interest for bitcoin. Since it was a month, I decided it was unnecessary. This date is November 2. Everything else is as above. I'm still waiting. Today is day 68.

Thank you all for your supports, I just want to know if anyone has experienced a similar issue in the forum.

As you suggested, I try on every social media platform to reach their executives.

I got an another answer today;
"Unfortunately, due to financial regulation, this withdrawal may take longer than usual. It is with our team and being processed, but the due course must be taken hence it might still take time to complete. We apologise for any inconvenience!"

It may take longer than usual? What is usual time for you? 60 days is not longer than usual?

I will update the status again.

Thanks

Blockchain.com holds my bitcoins for more than 60 days without giving any reason!
I deposited 19 bitcoins and some of my tethers and on blockchain.com. There has been no problem so far. I was very satisfied with their service. Then I decided to withdraw my bitcoins and sent them a request November 2, 2020, (their monthly interest expired on that time)
The process in which Blockchain.com lost its credibility starts here.

When my withdrawal request was not approved, a ticket was posted on the site. As seen in the conversations below, they requested the "necessary" documents to complete the withdrawal process.

However, there was a question that troubled my mind. Why did blockchain.com, which has been depositing monthly interest fees for a long time without any problems, asked these documents when I made a withdrawal request? If there is a problem with my account, why haven't they happened so far? Then, I made myself believe that a company that promotes itself as the "Most Trusted Crypto Company" should not have any difficulties in giving my money back.




After they asked me for the "necessary" documents below, I delivered them all within a day. After submitting the required documents, they asked for more documents....




Still waiting for them to reach me..
As can be seen from the following speech, I also submitted the requested documents later above. Although I knew how unnecessary the "necessary" documents requested from me were, I sent them...



After submitting the second part of the "necessary" documents. I received the following message.



It is 20 days after my withdrawal request. I am still struggling to find out when blockchain.com will return my money.



One month later they gave me back my tether in the investment segment.
However, they still hold my 19 bitcoins



As you can see from the conversations, the biggest nonsense is that they said they would convert the bitcoins I deposited on this site into tether before sending it to me.
Why? What is the reason behind? If you deposit euros in a bank. When you withdraw your money, you get euro. They cannot convert your money unless you want to.



They still say the process is under the control of the finance department. I also e-mailed my situation to the CEO of this "reliable" company. I have posted the status almost ten times on the Trustpilot website.



On December 22, they responded that the process would be completed within a week.

Guess what happened a week later? Nothing. They said it would be resolved in a week, but my money was not sent back to me.
I asked again. WHERE IS THE MONEY?



This is my ticket numbers - as you can see it is in open status for 2 months



This is the last message that I sent from Trustpilot ;



If you look at the ratings on the Trustpilot site, you can easily see that this site is not reliable.
https://www.trustpilot.com/review/blockchain.com