They are legit, however take agesssssss to process anything. 4 days to transfer bitcoin is useless. Additionally, the whole 'verification' process, in actual fact takes in excess of a week. Around 8-10 days until you can actually do anything. I wouldn't recommend these guys. While the 1% comission rate may seem great, the rate they sell their bitcoins for, is VERY HIGH compared to other agencies out there.