sent a email on the 10th last month of this happening,  inputted the captcha then was given a deposit address  sent the coins,  Saved the restore address closed browser while waited on confirmation  on later return the deposit address had changed and on contacting support was alerted that the address i sent it to which i was given first is not a chipmix address, Made sure it wasnt a fake site by the url i saved for the restore link which matched the official site and the deposit address that i was sent in the reply email was the same one i got the second time on the return,   By looking at the original address looks like my coins was transferred by whoever managed to input the first address

P.S did make a new account to post then my regular account here to protect identity as username matches email and didnt want to promote i use the service but i have all emails sent and address ect to provide if proof of not being fake is needed

Edit: even tho the guys didn't believe what happened to me was the same as previously reported due to being 10 days earlier they sorted it and am very thankful that they stick behind their products and services