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1  Economy / Service Discussion / Re: Prominerz on: March 03, 2021, 02:55:59 PM
The weird email is their email. If you think it's weird, dont ask for my help again and don't buy from them

Im sorry i meant no offense.
2  Economy / Service Discussion / Re: Prominerz on: March 03, 2021, 01:14:17 PM
Does anyone have any way of contacting them? An recent email address or something? This is my first ASIC purchase. I would really s**k getting scammed on my first purchase.

Someone please help me 😞.
Why do you trust websites you hardly know anything about with your money?

There's an option to contact support on their website

https://www.prominerz.com/help-support/?v=04c19fa1e772 - There's a chat box in the bottom right corner

There is also a support email on this profile - support@prominerz.com

They won't answer any of the two options. What about the weird email of the guy in the post above?
3  Economy / Service Discussion / Re: Prominerz on: March 03, 2021, 07:36:21 AM
I got the DHL tracking on monday. But the parcel was just picked up by DHL today and on the way to France already.
All seems OK now.
I will update again when I will receive it, hopefully monday.

Edit:
I received my order from prominerz yesterday afternoon, so the order+delivery process took a bit less than a month.
Not too bad because of Chrismas, hollydays etc.. And not too good because it could have been slightly faster.
You need to have patience and manage your stress when you order this kind of harware... But Prominerz is legit and gave a good support.
I baught 2 Innosilicon A10 6 Gb 500Mh/s refurbished, but the good surprise is that one of them is almost new (from december 2020).
Both machines are running now with a total of 900+ Mh/s
A small disapointment about both PSU'S that were supposed to be new, but they are refurbished, and one is really uggly looking.
After all, I am a happy customer. You can buy from them but need to have lot of patience.
Personnally, I would avoid preorders, because if the product don't comes out, it will be complicated and long process to be refunded.
If you guys have any question about my order/experience with prominerz or other, please feel free to contact me


I made a purchase from them and I underpayed b/c of the transaction fees. When I try to reach them on the same computer, Google tells me that it is a risky website and it won't let me open it. When I try it from another ip address, it opens with no issue. Does anyone have any way of contacting them? An recent email address or something? This is my first ASIC purchase. I would really s**k getting scammed on my first purchase.

Someone please help me 😞.
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