Is Bitgild shut at the moment? I had a parcel that was returned to them by UPS and I have been waiting for nearly two weeks for Bitgild to resend the parcel, but I am no longer getting responses to my mails. If anyone from Bitgild is on here please assist.
I'm not from Bitgild but the same thing happened to me with UPS and they received the parcel several days ago.
I contacted Bitgild twice, Sunday and I think Wednesday (or Tuesday) but received a reply only yesterday. They didn't reply before since they were waiting for a confirmation from their warehouse but didn't get any. And from what I understood the package is ready for shipment but their warehouse is very low at the moment, even to just reply to questions.
I am still waiting for them to resend my package.
edit: just got an email some minutes ago while typing here and I have the new UPS link and the parcel is on the road
Thank you very much
@endofmytether
I guess patience is all we need, hope you get your parcel asap
Yes I have now just received confirmation that parcel should be shipped early next week. All is good
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