Just found this that makes 0 sense to me.
https://prnt.sc/10nml95 done.
https://prnt.sc/10nm7ku Carry out additional procedures for over 2000 euros. I did not even exceed 400.
https://prnt.sc/10nmm1r Yet here it says for any amount? What's the relevance to the 2000 euros then? If they're going to do it anyways.

They've yet to explain why the targeted attack against myself even after verifying via KYC. I've seen nobody else have this exact issue. They're refusing to pay me my winnings and that's a complete scam and bullshit of a casino. I have no intentions to play anymore after this cashout.

My problem here is why they didn’t just send me the 3rd party the first time. I looked up kyc process and theirs and saw nothing of this... I completed the process and are being asked to redo it simply because I had big winnings. I’m very skeptical about this because now they’ve all my info on the email they asked me to send them. And now this? What are they doing with my info on the first email. This is a crypto casino it’s meant to be private but no. I’m not down anymore to continue giving out my private information that they now have and won’t even use. they’ve employed extra steps to me for no reason whatsoever. 0 suspicious activity just a guy trying to make some money for his streams.

Can I know why? And how come? I already did the KYC process what was the point of that?

I’m from Canada all is good here. And my point is that I did KYC, submitted what they needed without asking questions and they’re requesting it again through a third party. I had a hard time trusting them to even send my ID and now this... I’m a streamer who likes checking out new casinos to play, I’ll be sure to recommend them not to play this site.