dropping by to say that this casino have the best vip support ever

they gave me 100 free spin (1x wagering requirement) yesterday which ended up with me withdrawing 645 mbtc

today another 15 gameart free spin resulting in 407mbtc

and as always, withdrawals completed instantly

theres no reason for me to play else where

Seriously, after all those issues and how rude I reacted, I wasn't expecting anything out of the raffle as I figure I was probably the last person they want winning prizes.

  But still, surprisingly, I won two prizes from the Christmas raffle, 500mbtc+100mbtc!

Hats off to the best bitcoin casino in the world.

Problem resolved after a few PM exchanges. I am really pleased with how they handled this issue, even in such a timely manner, now I can continue with the next daily promotional task.

I was pissed and out of my mind for the past two days, I am truly sorry for accusing them as a fraud or scam. I take back everything I said about bitcasino.io, give them time and they are more than willing to do things right.

First, no, I wasn't trying to gain 'extra' tickets or 'extra' advantages, because way before I even deposited, two days before the promotion even started, I checked the terms & condition of the Christmas raffle page(yes, in case you didn't know, this page is up 2 days before the promotion even started). I was given the wrong information that we all can earn a maximum of 5 tickets on 5 deposit. I am just doing what they told me to do in their terms & condition page, deposit 5 times and get my 5 ticket. I was in total shock when their support told me that they made a mistake and I can only gain 1 ticket.

Secondly, if I was actually trying to abuse the system, I wouldn't deposit 5 times a total of 204 mbtc. 5 deposit of 3 mbtc each would do the trick, wouldn't it? So logically, if beforehand I knew that they have made a mistake in their terms & condition page, and if I was trying to abuse it, why on earth would I risk losing nearly $100USD (204mbtc) instead of just $5USD, to abuse 5 tickets that doesn't guarantee me any wins?

Finally, what is this "They are trying to make this fair for everyone" bullshit coming from. Stop white-knighting them and just think for a second. They promised 5 tickets for 5 deposit, everyone should get 5 tickets if they deposited 5 times, plain and simple. You buy 5 cups, you get 5 cups, suddenly I am a dick for complaining that when I pay for 5 cups, but I only received 1?

Scam might be a strong word, but I sure as hell felt tricked or cheated here.

** Problem resolved **

**Problem resolved**

Made a deposit almost 12 hours ago, still not credited to my account. And I already wrote an e-mail to the support but didn't receive any reply.

Can you please check it out for me?

Sending you a PM with my username.