Yesterday I needed to place a Newegg order that was over $3000 and Bitpay stopped and asked that I complete the ID verification process through Onfido. It did not say why but I found the information about the $3000 limit, so I changed the order to be less then $3000 and everything worked.

Today I tried to place another order under $3000 and Bitpay is again stopping me and wanting to do the ID verification.

So, I can only make one purchase under $3000 ever without ID verification or do I need to wait 24 hours or a week?


“When making a purchase over 3000 USD or receiving a refund over 1000 USD (or equivalent in other currencies), buyers must complete the BitPay ID verification process through Onfido.”


I tried to ask support but they act like they don't know.

To clarify, there is no limit to the invoice amount that you can purchase. You would have to verify if the amount is over 3000 USD, however there is no limit to what you can purchase.

Then after asking again:

To clarify, we require shoppers to go through the BitPay ID verification process if they generate more than 3000 USD worth of invoices.

Then after asking again:

We could recommend waiting 24 hours from the last purchase that you made via BitPay to see if you are able to make another payment.

Yeah, I let Dave know as soon as I was in but he said he was not currently working on it after a first pass.

FYI - I found an old backup of the wallet on my work laptop of all places and its file name gave me a clue about the correct pass phrase and after 30 tries or so I got it. 

Dave is now working on finding the password. Maybe he will get lucky and find it soon. Just makes me mad that I have no real recollection of what password I used from just three years ago and that I did make an unencrypted backup but not after the last transaction and that I did not leave a clue to the password or something. Getting old stinks.

Sorry, I'm just not good at this stuff and without the last post I'd not know about the receiving addresses list and so on.

There are 6 receiving addresses listed.

Only two show a received and sent amount and just one has a final balance of 0.00010000 BTC. The one with a final balance has an amount received that does look like the amount I original stated with in 2012.

That 0.00010000 BTC doesn't match the match the encrypted or the old unencrypted amount.

But I've had this VM saved from the last time I used it and the wallet shows the correct amount even after syncing the blockchain up to date.

I'll try sending Dave the CSV.


Thanks for putting up with me.

Thanks for your patience.

"just use the output address that you found from the last send transaction"
Got the last Transaction ID from the encrypted wallet and then got the 2 output addresses the second one has the "ismine: true"

I then use that output address on blockchain.com? It has almost no coin listed???

Yes to most of those and I've made a list and tried all I can think of with the change passphrase option.

I've sent a message to Dave and he asked that I verify whether the encrypted is legit by looking up one of the addresses holding BTC. I was just trying to do as he asked but not sure I've done it right.

I tried using the getaccountaddress "" command but when I put the output into blockchain.com I get this for the BTC address and BCH address:

This address has transacted 0 times on the Bitcoin blockchain. It has received a total of 0.00000000 BTC ($0.00) and has sent a total of 0.00000000 BTC ($0.00). The current value of this address is 0.00000000 BTC ($0.00).

I have done that a few times but Dave said: "You should be able to verify whether it's legit by looking up one of the addresses holding BTC on blockchain.com to verify the current balance."

And I tried using the getaccountaddress "" command but when I put the output into blockchain.com I get this for the BTC address and BCH address:

This address has transacted 0 times on the Bitcoin blockchain. It has received a total of 0.00000000 BTC ($0.00) and has sent a total of 0.00000000 BTC ($0.00). The current value of this address is 0.00000000 BTC ($0.00).

Has it really been zeroed out somehow?

They are both the same wallet. One is old and unencrypted. I don't want to really move them I was just hoping there was a to update the old unencrypted wallet and get access to the coins. But the old unencrypted wallet is missing the last few transactions that the encrypted wallet has. It sound like no as HCP said when I encrypted wallet for safety reason, it resets the seed/keypool, generates a bunch of new keys/addresses and then "archives" the old keys/addresses (marks them as inactive so they don't get "used" when you generate a new address to receive or for change).

As it looks like there is no way to update the unencrypted version of the wallet. I'd like to know how to simply verify the amount in the encrypted wallet so I can maybe try to work with Dave at http://walletrecoveryservices.com/.

How to I verify the amount in encrypted wallet is correct with blockchain.com?

I tried using the getaccountaddress "" command but when I put the output into blockchain.com I get this for the BTC address and BCH address:

This address has transacted 0 times on the Bitcoin blockchain. It has received a total of 0.00000000 BTC ($0.00) and has sent a total of 0.00000000 BTC ($0.00). The current value of this address is 0.00000000 BTC ($0.00).

Has it really been zeroed out somehow?

Is there a way to un-prune the wallet? Just let a new install of the Core Wallet download all the blockchain without a wallet loaded?

How to I verify the amount in encrypted wallet is correct with blockchain.com?

The last transaction has two output address. It's a little confusing as the last day on the unencrypted wallet I had some sent transactions that I was having an issue sending they and the receiver later returned one. The ID and amount are the same in both but the date/time stamp differs by 4 hours or so.

Unencrypted Wallet
Both outputs have "ismine": false.

Encrypted Wallet
First output has "ismine": false.

Second output has "ismine": true with more info like, "desc" and "pubkey".


BitMaxz had said there was a chance to update the Unencrypted Wallet? But I'm not sure what he is asking to do here.

"Try to add the change address at the end and let see if the result is true or not. If it shows true then you have a chance to get the private key of the change address where your BTC missing."

Thanks, that is great! Now I'm using the output address but I still get the same error.

Method not found (code -32601)

I'm using the debug window and the Console tab.

Is the getaddressinfo  command not available in v0.16.0?

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Ok, I have v0.21.1 installed on another VM and the command works now.

Trying them out now.

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Do I need the block chain data to run the commands?

When I tried to switch the wallet I got an Open wallet failed error.

Wallet loading failed. Prune: last wallet synchronization goes beyond pruned data. You need to -reindex (download the whole blockchain again in case of pruned node)

That will take a few days.

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Ok, on V21 they both say "ismine": false but that is with out the blockchain.

Do I really need to setup two VMs with v21 and download blockchain for each wallet?

What would be the correct address to use on blockchain.com to and make sure the encrypted wallet is correct?

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So I use this command with my addresses from the last few transactions addresses.

getaddressinfo bc1qptg5vvtmwwgn96qgwgalpflqjvxxmvlwmu8529


Then I can see if ismine is true.


"Try to add the change address at the end and let see if the result is true or not. If it shows true then you have a chance to get the private key of the change address where your BTC missing."

How is this part done? "Try to add the change address at the end" And this is all on the unencrypted wallet?

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Sorry I'm not great at this stuff. When I look at the last few transactions there is a To address and a Transaction ID and they don't work with the getaddressinfo command.

How do you do this part?

getaddressinfo (need to find the last change address and put here?)

When I try getaddressinfo by it's self it says "Method not found (code -32601)"

Looking at the last transaction I don't see a "change" addresses or "ismine" value.

I feel fairly sure the wallet on the VM is good as the amount is still the same after it synced up the last few years.

Not a huge loss and I don't recall a warring like that but it was about 3 years ago.

Again I could have sworn I'd recovered from a forgotten password this way before so I thought I was ok having an unencrypted backup.

You can't take it with you and I was struggling to think of something to buy with it anyway.

Just makes me mad that I can remember a few days ago anymore let alone 3 years ago. I should have put the pass word someplace and so on.

Thanks for the info. I thought I was just locking access to the wallet not the coins to the wallet as well.

I thought I remembered the pass phrase but nothing is working.

My memory is so bad now I'm not sure what I did.

I think I thought having a (pre encryption) backup would work if I forgot the VMs pass phrase and maybe it would have if I made a backup without encryption after each transaction.

I found a newer backup that is scanning now but it is missing the last few transaction that the VM shows. So I guess it will also show the incorrect amount.

I can try but I thought I saw something say the console is locked as well.

Would there be anyway to fix the old (pre encryption) backup so I can send the remaining coins or are they lost?

The said part is I think I have had to do this before and I guess I got lucky using the old DAT file before. It was a number of years ago and my memory is shot.

I saw something about running a rescan command of some kind after restoring the DAT but it seems like the Core Wallet is doing that anyway when it see a new DAT file. It takes an hour or more on the logo screen saying "Rescanning...".

I have a VM with Bitcoin Core Wallet and forgot the password. I have a backup of the DAT file that was from before I encrypted it. I setup a new install and used the DAT and it has most of the transactions and once it synced and download all the block chain it shows all the transactions but that there are only 0.013... and the VM is also synced but shows more coins. All the same transactions are listed but the amount left is not the same on the old DAT restore. Are there other files than the DAT needed?

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Sorry, not all the same transactions are listed in both. The old wallet is missing the last few transactions and is a about 4 months older than the last transaction in the encrypted wallet.