Scam - In market critical period, which happens, payments or others services you might rely on, simply fails. Then you search for other to replace it, and it is how I found Simplex. I've trusted it, read about it's "mission" and other things like that, so I've decided to give it a try. In transaction I was clearly shown what I am signing up for - X of product for X of my money(simple example) and I agreed to that.

What happened - Transaction was held for few hours, market was going up and down that time, I couldn't do anything about but to wait and see if trusting Simplex was worth it, however after that period of waiting, I've received less crypto, that Transaction was made on. I literally got an information I would get a full tomato for 1 coin, and I agreed to that transaction. I've received 2/3 of that tomato for a coin... not sure how to put it better, I just received less than I have signed for.

I've written to their service, absolute corporation and environment trying to discourage people with loss. Support took 1,5 to 2h to contact me via CHAT, what is funny, queue was dropping pretty fast...untill some point. Just like when there were less people in queue waiting for help, along with them support agents were also vanishing. I wasn't discouraged, I wanted to check what I will get(during the process of course their help pages were all made in a way to hide support and discourage you from contact, unless via email, for which reply I still wait right now) During the chat support contact, nice lady said a sentence then pasted prepared information about all the fees and so on - Literally copied all defenses against a customer to discourage him with corpo-bull*t

What happened next is I've posted that at least in my country, it is forbidden by law to sell a product, but send a different one(or in this example sell let's say 1BTC and ultimately, after few H send 0,8 of it for the same money)

I was thrown a lot of information like - You paid a fee of 100$ - I've replied that I was charged 13$ fee, so then she said that thare are fees from platform I bought crypto - but they were counted in already.

I couldn't get any clear answer, why They took part of my crypto as a payment, instead of my money, any refund of missing crypto, any gratification, refund, nothing. It's the type of scam where you cut people for small numbers so they resign, and get rich on fees and small cuts. Absolutely avoid this, unless you like to lose parts of money/crypto and get tossed a tons of automated mails and corpo answers that make yo spin in circles.