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Known Issues
FAQ
Q: The miner dashboard shows offline, or keeps going offline when when I restart it
A: Either your device does not have a proper internet connection, or your pool url and credentials are incorrect. Do NOT include the stratum+tcp:// part in the url, and make sure your username and password are correct, they are case sensitive in some pools. If you did not setup a password with your pool working, do not leave the password field blank, but in something random (ie 1, x, etc).
Q: I have a full package unit and one or more standard units. Some Standard units show 0 hashrate or dont start hashing right away
A: USB Driver is a bit finicky for the USB controller on the hashboard. It can take several minutes for the controller to establish a good connection to the Standard unit and start hashing, so please wait 10-15 minutes and it should start up on its own. If you keep pressing restart the software won't have time to properly start up the hashboards.
- shutdown/restart system functions in dashboard dont work. Workaround: you need to shutdown from the OS menu with a connected monitor
- reflashing your SD card will wipe your SSD drive as well on first boot. Workaround: remove the SSD drive before first boot if you already have data on it, shutdown then re-install SSD drive
- rare bug on some units where the webUI dashboard does not show Apollo Stats, if you have this issue please email us so we can find the source of the bug
FAQ
Q: The miner dashboard shows offline, or keeps going offline when when I restart it
A: Either your device does not have a proper internet connection, or your pool url and credentials are incorrect. Do NOT include the stratum+tcp:// part in the url, and make sure your username and password are correct, they are case sensitive in some pools. If you did not setup a password with your pool working, do not leave the password field blank, but in something random (ie 1, x, etc).
Q: I have a full package unit and one or more standard units. Some Standard units show 0 hashrate or dont start hashing right away
A: USB Driver is a bit finicky for the USB controller on the hashboard. It can take several minutes for the controller to establish a good connection to the Standard unit and start hashing, so please wait 10-15 minutes and it should start up on its own. If you keep pressing restart the software won't have time to properly start up the hashboards.
Hi
Im one of those that bought a full node, and standard unit and dont seem to have any data using http:local-ip access (though the node shows up all data) but I can access all the information when plugging a screen in to the full-node's hdmi port
Additionally, ive plugged the standard unit into all 3 usb ports on the full node and cant get it to start mining (even after waiting over an hour each time) - nor can I get it to mine plugged into my pc using your windows binaries
