I’m mining with five futurebit machines. One is a full node the others are used in slave mode so I don’t need a raspberry pi to control them separately. Yes, I think there is a way to get diagnostic info from the nodes. The problem seems like it went away. I turned them down to eco mode and restarted. It took a while and I had to shut them down completely again to bring them up and wait for them to start mining. I thought something was seriously wrong because in turbo they would stop mining for a few hours sometimes and then start up again. Then when two of my units became inactive I got a little anxious. The user interface for the units does not always accurately depict fan speed, or hash rate. I’m also going to assume temperature as well. They are all working again just made me worry a bit.

Two of my units are showing inactive. They were working great the last three days but now I'm not sure what happened. I've tried the stop mining and shutdown from the UI then waited for about 20mins then started things back up. How can I get some technical support or RMA the two that don't seem to be working?

I just started my 2 FutureBit miners up. One was the full package the other is plugged in via usb. I got slushpool working then one of my nodes stopped. I’ve tried restarting the proper way and even rebooting the proper way. It’s very frustrating. Now both nodes are not wanting to mine. I am also being patient waiting 15-20mins until the system responds and puts me on the dashboard. I’m at a loss.
Could use some help or if there is a easy mode for updating the Bitcoin miners with out screwing up the proprietary software please let me know. If I don’t hear back, I’ll spend a few days going through the forums.

Update*
Okay I got ckpool Mining but I had to use the whole address. Got the miners cooled off and keeping the temp stable about 50-60. Would like a screenshot of where the web UI update button is. Anyone know if they released a new OS update?