Bitcoin Forum
July 29, 2024, 09:20:44 PM *
News: Help 1Dq create 15th anniversary forum artwork.
 
  Home Help Search Login Register More  
  Show Posts
Pages: [1]
1  Economy / Exchanges / Re: YoBit HELP - locked out on: July 05, 2021, 10:07:59 AM
I havent used it sense 2018 when i brought some coins. I was a noobie didnt know anything
check if there is another one that is similar to the one you used on yobit.
i restored a 2FA for yobit trying to use secret key, and it WORKED. im in! super weird. maybe support fixed something.
thanks panic over.
2  Economy / Exchanges / Re: YoBit HELP - locked out on: July 05, 2021, 10:00:08 AM
I highly suggest that you contact the yobit support email instead of posting here. I don't know if they will even respond here as I see they are not that active in this forum.
I also suggest you to remove your personal details in the post such as your phone number as this may lead to spams or worse scams. If anyone tries to contact you here in this forum, make sure not to provide any personal info man.
Thanks. I forget to remove that (i pasted from support email)

I have, support says:
Quote
Recently, hackers have been actively engaged in disabling 2fa in order to steal funds, so we no longer perform this operation (disabling 2fa).If you lose access to your 2fa device, we won\'t be able to disable it, and your balance will be lost!
but i havent lost divice and i still have 2FA secret key backup.

i figure i need to get the attention of someone who isnt a the guy paid doing support tickets, but someone higher up in the company. Anyone have a phone number to call them?
3  Economy / Exchanges / Re: YoBit HELP - locked out on: July 05, 2021, 09:49:43 AM
This is not Yobit forum, and you posted it in the wrong section.

PS: The reputation of Yobit is not such great to stick with them.

sorry im new here. I never get into bitcoin talk. i just brought some back in 2018 and now i cant access them.


If your 2fa is truly linked to your yobit account, try to check the time on your 2fa device, is it correct with the normal time. When was the 2fa not working? Is it after you restore the 2fa? Or suddenly not working with yobit anymore?

I will advice you not to use 2fa on centralized exchange if you can not provide kyc, kyc would have helped you but yobit only require email for registration. Why not try exchanges like Binance, if you have large sum of coins, do kyc and if not trading, move your funds to noncustododial wallet. Not your key not your coin.

If you have a large sum of coins, talk it out with your lawyer for appropriate advice.
I havent used it sense 2018 when i brought some coins. I was a noobie didnt know anything.
The phone is set to auto time.
The phone has been restarted.
I have tried using google authentication & authy.
I cant explain why 2FA isnt working. never had this problem with any other site.

Yes i may need to contact a lawyer, but i hope i can just solve with yobit. happy to prove identity.

Yobit is a scam OP, your account getting out of being locked out is useless because they are a scam. Best if you move on and go to other places that are much more legitimate. Yobit is frowned upon in this forum. Plus you might get tagged in this forum if you are going to stick with it like the other people who has anything to do with Yobit back then.

I HOPE THIS ISNT TRUE.
4  Economy / Exchanges / YoBit HELP - locked out on: July 05, 2021, 09:26:58 AM
I need the help of @yobit
Im locked out of my account because 2FA isnt working.
I have a screenshot of my "secret key" and have tried to restore, set phone time to automatic, restart phone. I get a 2FA error every time.

I know my username, login, password, date opened account, date of deposit of ETH, wallet address of deposit, date ETH withdrawal, wallet adrees of withdrawal. I have access to the email i signed up with. I can send funds from that same wallet to prove i have access to it.

I can provide Drivers license with full name (that matches my email address), i can provide passport. I can be called on my Australian mobile emailed in support. I can do a video call and show my ID matches my self on video.

Can @YoBit please help me regain access to my account. I have submitted mulitple support tickets, they say they no longer disable 2FA because of scammer, but i can prove im ME.
It should be obvious who i am to anyone with access to YoBit support email.
Please contact me.
I have also sent my phone number via support.
Thanks,


This is a screen shot i took when signing up. So i 100% know my 2FA is correct. I believe this to be some kinda database error or something. IDK.
Pages: [1]
Powered by MySQL Powered by PHP Powered by SMF 1.1.19 | SMF © 2006-2009, Simple Machines Valid XHTML 1.0! Valid CSS!