I am long user of Cex, while my experience with Cex recently is horrible! My BTC withdrawal was submit on 3 Jul and since then Cex has held my fund without any transaction no.  For half month! The status is always "pending" and  the support channel guys are just playing with me that it is being settled by technical team! I doubt the transaction has even not yet broadcast to the chain!

It is really frustrating to chase every day and they are trying to give meaningless response! It is losing my confidence with Cex everyday!