yes i am aware of that fact they no longer attend this forum. its just i feel helpless in present situation, consider this report as a yet one reminder of hitbtc fraud and as an act of despair.

i am grateful for all your supportive comments and sharing your experience. this community is amazing. thank you everyone.

Scammers Profile Link: https://bitcointalk.org/index.php?action=profile;u=194708

As suggested by forum members to reopen the scam report in another section i hereby take this action. Long story short: back in 2019 i transacted 0.025 btc to them, swapped whole balance to xmr and submitted a withdrawal request. The latest operation got stuck due to their kyc/aml policies, they demanded verification and after a long discuss with their support i decided to take rest and just stopped arguing about all that terrorism, laundering and other bs they were constantly referring to. 2 years later, this month, i fill in all fields in the verification form, they respond with an expanded form with 1 more requirement which i satisfy and then they reject everything at once:

I dont get it why even ask for something else if "there is an issue" with something they already have in first place. 2 recent requests for explanations (Ticket ID 1371945, Ticket ID 1372438) resulted in 2x

meaning there is no actual support. Im done with all their bs. Need money and this complaint will stay here until resolved (i realize, perhaps, never, will be a lesson to both sides)

thank you for the view on the case. i genuinely appreciate your help. guess i already figured out my next actions and described in the post above. well see how it goes.

hahah thats exactly what i did there as result of my initial experience. now im on some other approach

thank you for the kind words and reasonable advices. the reason for this topic being elsewhere other than scam accusations section is the point i suspect hitbtc works for many traders thus it is essentially odd to accuse the exchange in scam however my case actually falls under this category. following your advice, ill reopen the concise edit of this topic out there along with some screenshots. it seems to be a less costly option rather than it still would be better if i dont spend time on talks with them any more, as i already mentioned, because, yes, my frustration is real and part of it comes from their 'support'. it just doesnt exist.

The details of my year before last experience i had with this, uh, exchange, if you say so.
Completed registration, standard fields, loaded btc, no kyc nothing denies me from doing that, place an order, executed, no fiat operations and i press the withdrawal button. they put hold on the last operation and demanded to provide a lot of different things in order to verify my identity. yes, i know, i shouldve done some better research before transactioning funds to them. i looked through some parts of their website and social networks but evidently it was not enough to stumble across the stories people get into while trying to ACTUALLY make use of their non-fiat policy. my bad. the part is where i actually had some fun: during next several weeks i been in contact with their uh, support, trying to explain them what i was initially thinking the process will look like meanwhile seeing their explanations shifting from "securing my funds" to "200 bucks terrorism" and "200 bucks money laundering". HILARIOUS! in my last response i told them what i was thinking about this whole situation and withdrew from the further discussion. these 2 years passed and now i decided to look from a different perspective at the subject due to various private matters and the sum equivalence in fiat. i log in, go to kyc section, complete all these retarded quests and wait. their Compliance team demands one more paper which was not initially included in their standard kyc form. in a day after i provide this final one to them i got this:
"There is an issue with your proof of identity document. Please submit the original high-quality photo of your valid government-issued identity document. Note that modified or manipulated documents cannot be accepted.

There is an issue with your verification selfie. Please upload the original high-quality verification selfie with both your identity document (the one you submit for identity verification) and a paper note held in hands. This note should be handwritten and should contain email address, the current date, and say "for HitBTC". Make sure all the information in the document and in the note is clearly visible.

There is an issue with your proof of residence document. The document or photo you have provided has been edited or modified, thus it cannot be accepted. Please submit an original proof of residence document.

Please click "Resolve Issues" button in the KYC verification form and make the necessary changes. Don't forget to click "Request Verification" button at the bottom of the form once you're done."
Shocking. How come can someone be satisfied with something and at the same time be not?
A brief sum up: hitbtc allows me to deposit btc without any kyc stress, right after currency conversion and following withdrawal request they suspect some terrorist attack going on with these 200 bucks, which are, moreover, a subject to mandatory "securing". they do not release them back, do not terminate the account associated with such operations, they demand that "terrorist" to provide tons of personal data and when he does they at first like it and then they dont. Unimaginably moronic.
Honestly, i dont feel like talking with them anymore. they are responding me TWICE already with the ABSOLUTE SAME pattern reply though i been asking QUESTIONS both times. how do i rescue the money they detained without their participation? the most obvious thing which instantly comes up to mind is to contact a lawyer. is that the only last option i have and will it practically get this job done? maybe you can generally help me to gain insight of what is going on. i am first time in such situation. please, share your view.