My refund request (#4124 + #5164) is still on the "Unverified" list. How to get on the "Verified" list? What information is missing?

Order Date          Order Number  Order Value Payment Type    Refund Submit Date
09-12-2013       #41245164       $ 4,586       Bank Wire    05-05-2014

It seems that Bitmine AG is walking on the edge of bankruptcy: at least 0,4 million USD, that must be refunded, and counting...

Guys from Bitmine! Half a year waiting for refund (#4124 and #5164 with penalties, you promised in your "Customer Protection Plan"). I think, some news pages will be glad to receive a "breaking news" article.

Paid for a Coindesk machine from Bitmine.ch in Dezember 2013, no delivery till May 2014. Requested a refund ($5014), sent a lot of e-mails, no answer, no money, no Swiss punctuality... Another scam?..