Latest posts of: lusurya

SCAM ALERT! Don't share your strategy via Coinmatics. They don't pay. My first withdrawal request is frozen for 20 days already. Initially, their support told it's because of some errors in copying on my investors' side. Then the support team wanted me to explain my strategy. I agreed and prompted them to put any questions. But they didn't ask anything from me. Now they are just keeping silence for a week and hold my money.

This is our talk (translated from Russian by Google):

Code:

lusurya
19 days back
Hello! You have been processing my withdrawal request for more than a day. Is it normal?


Coinmatics Support Team
17 days back
Hello!
Thanks for waiting!
So far, your withdrawal is frozen. The fact is that your active subscribers do not have a single copied signal.
We will check the reasons and contact the investors to fix the copy trading. Once the situation is corrected, your withdrawal will be approved.
We have hidden your strategy from the list for a while.
We apologize for any inconvenience caused.
Best wishes,
Coinmatics Support Team


Coinmatics Support Team
8 days back
Hello!
Coinmatics team is here.
We would like to remind you that your withdrawal is currently frozen, as no transactions are copied from your subscribers. Also, payment of subscribers usually does not go directly to the Coinmatics balance, but only 30 days after payment.
As we are trying to figure out how to copy your strategy signals, we would like to ask you for more information about your strategy. Can you please provide more information about your trade?
We would appreciate your help.
Best wishes,
Coinmatics Support Team


lusurya
7 days back
Can. Ask questions, I will answer.


Coinmatics Support Team
7 days back
Thank you for your cooperation.
I'll double-check the uncopyed investor signals and get back to you.
Best wishes,
Coinmatics Support Team