Here is my Story with Bitmine.ch.
i spend 11k Euro  on november 2013 for a mine rig . 3 months after still no rig . i send em lots of emails asking whats happening and i get almost no respond back .. nothing special .

i call em and i ask for a refund . i send them the papers needed for it . and even if i asked them if they received them .. still no response ..

after a month . ( refund will take maximum 30 days as it sais ont heir web site .. no refund yet . so i call them and they say im sorry your email went to the spam folder so you refund wasnt register you have to send us the papers again ..
Fucking unbelievable ...

now 2 months after im calling them every week . asking for my money still . they keep saying call us in a few days  .. in a few days .. in a few days ..

The name of the people that work as customer service  is Karim . Diego . an Antonios . .

Karim said dont worry i ll do your refund myself .. and i ll send you an email .. since that day he is not there on the call support ..

Antonios .. he speaks Greek like i am .. even i repetedly asked to speak to him he is not coming on phone ..

Diego seems to be there all the time .. all he sais is .. aham .. sorry i dont know whent he refund will be .. call me back in a few days ..


This is outrageous .. and im still waiting ... Proffesional company .. yeah sure ..

and im still waiting ...