Hi Andreas,

New user here, and using Cointracking for a couple months now. Still working to sync up my Balance by Exchange numbers with my Live Balances (which are more or less accurate, more on this below), and experiencing frustration. There are massive negative coin numbers on all of my exchanges (Binance, Kraken, Celcius), and inaccurate when they are smaller discrepancies.

Following a support ticket reply, I have followed the FAQ to validate my account. All of my APIs are functioning properly as far as I can tell. I tracked down deposits and withdrawals that were not provided by APIs (I manually entered a missing deposit, and it is not reflected on my balances page). I also tried the Binance v2 beta csv (which came back with error: no timestamps).

I am trading with bitsgap bots, which makes my number of trades quite high, but even so I cannot seem to locate the discrepancies showing up in my balance pages.

Perhaps this is a very common issue with Cointracking, and I have much to learn on this platform.

Grateful for any assistance or insight. Thank you.


One other issue I've noticed is that on my Live Balances page, SHIBA INU (SHIB) shows up as HIB on cointracking. It has the correct number of coins, but zero USD value. I wonder if this is a typo mistake?